Terms & Conditions

Welcome to Dawaibazar. These Terms & Conditions govern your access to and use of our website, services, and products. By visiting our website or placing an order, you agree to comply with these terms. Please read them carefully before using our services.

1. About Dawaibazar

Dawaibazar is an online healthcare and wellness platform offering a range of healthcare products, including Allopathic, Ayurvedic, Homeopathic, and Unani medicines, over-the-counter (OTC) products, personal care items, and other healthcare essentials.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian laws. If you are purchasing products on behalf of another person, you confirm that you are authorized to do so.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information are accurate.
Actual product packaging, appearance, and labels may vary from the images displayed on the website.
Product availability may change without prior notice.
We reserve the right to correct errors or update product information whenever necessary.

4. Medical Disclaimer

Information available on Dawaibazar is provided for general informational purposes only and should not be considered medical advice, diagnosis, or treatment.

Always consult a qualified healthcare professional before using medicines or healthcare products.
Do not start, stop, or change any medication without consulting your doctor.
Prescription medicines will be supplied only against a valid prescription wherever required by applicable law.
Customers are responsible for providing accurate prescription and order-related information.

5. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR), unless otherwise specified.

Prices may change without prior notice.
Applicable taxes and delivery charges will be displayed during checkout.
Orders are subject to successful payment confirmation or the availability of an eligible payment method.
We reserve the right to cancel orders involving incorrect pricing or suspected fraudulent transactions.

6. Orders and Order Cancellation

Once an order is placed, you will receive an order confirmation through the contact details provided during checkout.

Order acceptance is subject to product availability and verification.
We reserve the right to refuse or cancel an order in exceptional circumstances, including stock unavailability, pricing errors, or suspected fraudulent activity.
Customers may request cancellation according to our applicable cancellation policy.
Refunds for eligible cancelled orders will be processed according to our Refund Policy.

7. Shipping and Delivery

Dawaibazar aims to deliver products to the shipping address provided by the customer during checkout.

Delivery timelines are estimates and may vary depending on location, courier availability, and other circumstances.
Customers must provide accurate shipping and contact information.
Delivery charges, if applicable, will be displayed during checkout.
We are not responsible for delays caused by circumstances beyond our reasonable control.

8. Returns and Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Cancellation Policy.

Due to the nature of healthcare and pharmaceutical products, certain products may not be eligible for return or exchange, subject to applicable laws.

Please review our Return & Cancellation Policy before placing an order.

9. Customer Responsibilities

By using our website, you agree:

To provide accurate and complete personal, billing, and shipping information.
Not to misuse our website or attempt unauthorized access.
Not to engage in fraudulent transactions or activities.
Not to use our website for any unlawful purpose.
To keep your account login credentials confidential.

10. Intellectual Property

All website content, including text, images, graphics, logos, designs, and other materials, is owned by or licensed to Dawaibazar unless otherwise stated.

You may not copy, reproduce, distribute, modify, or commercially use any website content without prior written permission.

11. Third-Party Services and Links

Our website may contain links to third-party websites or services. These links are provided for convenience only. Dawaibazar does not control or guarantee the content, policies, or services of third-party websites.

12. Limitation of Liability

To the extent permitted by applicable law, Dawaibazar shall not be liable for indirect or consequential losses arising from the use of our website or services. Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited under applicable law.

13. Privacy and Data Protection

Your personal information is handled in accordance with our Privacy Policy. By using our website, you acknowledge that you have read our Privacy Policy.

14. Changes to These Terms

Dawaibazar reserves the right to update or modify these Terms & Conditions at any time. Changes will become effective once published on this page. Customers are encouraged to review this page periodically.

15. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India. Any disputes arising in connection with the use of our website or services shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Website: www.dawaibazar.co.in

Email: Please use the official customer support email published on our website.

Contact Page: Contact Us

Last Updated: October 30, 2026